Hi There,

I just wanted to send you a quick note of Thanks to your crew and staff for an amazing cruise for the Thanksgiving Brunch. It was also my mom’s birthday yesterday and the service we received was fantastic. The servers, DJ, Chefs and crew were so helpful, funny and pleasant – it was perhaps the best service I’ve received in a long time plus was great to see your staff work so well together as a Team! Please pass this note onto them and hopefully I’ll be back to cruise again with you guys of course!

Warmest Regards,


Hi Karen:

Please accept our sincere thanks for a great, fun filled night yesterday. All went well as planned and was well organized from your end. The food was great and your staff were extremely pleasant, efficient and friendly. They did make a huge difference!!! We feel that we got the best DJ in town. The advise and support we received from you from the beginning till the end made our 1st ever fundraising event a huge success!

Please convey a huge “THANK YOU” to Mike, Jason, DJ, Lynne and the crew for their exceptional services!!!

We will recommend JQ without any hesitation to anyone who wants to have fun on the water. We look forward to another fun event with JQ in the future.

Thank you all you wonderful people!!!!

Maheshi and Prasad.

Hi Karen,

Thank you very much. We all had a great time.

Please extend our gratitude to the rest of the crew.



Good afternoon Vivian,

Hoping everything is good with you!

Thank you very much for helping me out with my order after all these time and a few inconveniences.

Customer service made the difference for any company, in this case your service and personal skills stand out more than anything. I really hope, you can pass my note of appreciation into your manager or company owner because you done a great job with me as a client.

Hope to celebrate with your company many other special moments in my life or just to relax while enjoy the view under your services.

Have a nice rest of the day!

Kind regards,

Alexandra Neira.

Hi Vivian,

I just wanted to let you know what a wonderful time we all had. The staff was fantastic especially Lynn.

Thank you,

Robin Konkel

Good afternoon Karen,

I wanted to thank you for being so attentive to my family and my dad this past Saturday.

You have an absolutely amazing staff. They went above and beyond what was expected of them. My family members that attended the party as well as my sister, brother and dad could not stop talking about how excellent their service was.

My sister accidentally ripped her dress and I believe her name was Lynn rushed in to help her with some safety pins. She made my whole family feel so comfortable and taken care of. I unfortunately don’t know all of their names but the three blonde servers were fantastic, they were caring and always ready to help. There was a shorter server with brownish or maybe auburn hair and she was amazing, very thoughtful and fun. They didn’t hesitate to join us on the dance floor and interact with out guests which we loved. The man at the bar was very sweet and did a great job. Jason was very helpful and always there to answer questions and make sure everything was running smoothly.

The entire staff was incredibly caring and helpful. They definitely made the experience.

The food was delicious. Everyone who attended the party said the food was very tasty and they loved the selection. I know I was so worried about the tilapia but it was a success! My dad was very happy with it as well as myself. Everyone enjoyed the food.

My dad had an awesome night, he was glowing the entire time!

Thank you so much for all of you help Karen.

I look forward to doing business with you again!

Have a great day.


Hi Karen,

Sooooo glad you talked me off the ledge and into joining the team. Everyone (including me) had a fabulous time. The crew and staff are amazing and the trip was a real hit with the entire group.

Thanks for making this such an enjoyable experience!



I was compelled to just let you know how much of a great time I had on your boat. Initially The wonderful staff and how friendly and approachable they were it was a pleasure to be able to experience this little adventure as I had never been on any cruise for that matter. I didn’t even know what to expect but all in all very good as the food was great, the Boat very clean and comfortable, I would do this in a New York, wait a Toronto minute. OH hold on cause I will be doing this AGAIN as I had originally bought 4 tickets and now 2 are gone. So then with that said I would recommend everyone to come out and take a Cruise around the Harbourfront on the Jubilee Queen. Thank you so much for a great evening, please pass this along to your staff as they should know what a good job they are doing, and lets not forget about the DJ as well for the great music.

PS.. You even ended it with grab bags, OMG who does this, you are definitely a One of a Kind experience, thank you again.

See you all soon again.
Cheers Sheri.

I just wanted to send my regards for showing us such a great time on our anniversary Friday night. Great food, great music and great service! I don’t usually give feedback for anything, but I felt very compelled to let you know that I was more than impressed with all that Jubilee Queen has to offer. Keep up the great work!

Lisa Dale


I write today to thank you for the wonderful time I had on Fri, September 23, 2011. The crew was awesome, the food delicious and the music was such a great mix of sounds, kudos to the DJ. Truly had a great time! I look forward to returning for another trip. Many thanks to Karen and Captain Mike and crew for a wonderful time.

All the Best! Sue

Just want to let you know what a fabulous time we had on our sit down dinner cruise on Saturday evening.

The food was way above the regular fare (each item salad, entrée, chicken was the best we’ve ever had, and the tiramisu was exceptional.

The atmosphere and dancing were great as well.
Thanks again!

Hi Everyone,

I just wanted to take a second to email you, letting you all know that our group of 15 people had an excellent time on Saturday night for Lisa’s 30th birthday.

The staff were friendly, the food was excellent and the cruise was great!

I will recommend this cruise company to anyone looking for something to do.

Thanks again for making our evening fun and relaxing.

Hope to ride and dine again soon,


P.S. I think the bartender was celebrating his 60th Birthday this coming weekend, so send him our birthday wishes!

Hi Karen,

I just wanted to let you know what a fabulous time we had on Friday night. Thanks for organizing everything for us. It was great. The food was amazing and I had requested a plain chicken breast which I got. The staff are so friendly and accommodating. The music was great as well.

I have used another cruise before and they are not even close to as great as you guys.

Thanks again.

Heather Organ

Good Morning Mike and Jason!

A Tremendous Thank You from our team to yours!! You guys didn’t miss on single detail!! What a great night..everyone had a fantastic time!! The food was outstanding!! I overheard so many comments about the food, your Jubilee Chef knocked it out of the park!!…I know that the table of guys beside me went up for 2nds and even thirds. Jason, you did a fantastic job from the start of this program right to the end. Thanks for being the MC for the night, you definitely know how to make a crowd feel welcome and I especially loved the limbo!



Hi Tory,

Just wanted to say thanks to you and your staff for such an enjoyable day on the lake.

The food was excellent and your staff were very impressive.

Thanks for all you help getting this organized Tory, you really made this an easy event for me to organize !!

Thanks again, see you next year !!



I just wanted to send a big Thank you to you and your team on the Jubilee Queen!! They did a fantastic job last night!! Our team loved the event and we found you staff to be very professional, fun and friendly!! I will keep in touch with you for any future events!!

Have a great day!


Milestones Restaurants

Hi All!

Chris and I just wanted to send a big thank you out to all of you for making our wedding such a memorable one!

Tory, thanks for all your help in preparing for the big day.

Jacques, thank you so much for the fantastic service you and your staff gave us- bar and dinner!  They were all so amazing, and it was great to sneak a few dances in with you to!  You were awesome!

Levi, although we didn’t get a chance to meet, your food was unbelievable!  All our guests raved about the food- the steak was done to perfection and the chicken was super juicy!  The tiramisu was a sure hit…I think some guest tried sneaking seconds! Shhhh!

Jason, thanks for getting all those songs we requested, that was awesome!

Thanks to all of you for making our wedding a truly fantastic time! …If only the party could’ve lasted LONGER! LOL!


Angela and Chris Bailey 

Hi Karen

Just wanted to thank you & Mike for making my 60th Birthday a very Special Event; it was FABULOUS!

Everybody had a great time, weather co-operated, food was good, the staff was great and can’t thank you
enough for the special event. I would recommend Jubilee Queen to anybody.

Please let me know and I probably do; if I owe anything additional for the bar.

Thanks again for a great night!


Hi Karen,

I must tell you that our group had a fantastic time last night !! The ship
was lovely and clean. The staff on board were very friendly and
approachable. The food was delicious! And the DJ was very accepting of our
numerous song requests and even let me hog the microphone for a little

I could have danced the night away until the wee hours and actually felt a
bit of sadness as the ship returned to dock.

The comments we received from our guests were all very positive and some
have already asked if we are going to do it again next summer.

I really appreciate you coming by the ship to see us off, what a wonderful
personal touch!!

I would not hesitate in booking again with your company. Many, many thanks
to all of you at Jubilee Queen for a such memorable evening.

kind regards,
President – UAT

Hi Tory,

On behalf of everyone that attended our function on Saturday we all thank you and the boat crew very much.
I have only heard good things from people. The food was great. The DJ was awesome a lot of fun. The captain let a bunch of us eat upstairs even though we weren’t suppose to, that was greatly appreciated by the people sitting up there. The bartenders were really great too. Over all it was an excellent time.

We would like to book again for next year how soon do we book?

Thank you,


Hi Tory,

Thank you for making our Christmas Party a fun one!   Everyone had a great time!

Please say thank you to Jason for me. I had a prior engagement and couldn’t attend.

Merry Christmas and a wish for a happy, healthy and successful 2010!

Hello Mike and Karen,

I would like to send my sincerest thank-you to you and your team for a fantastic evening on Saturday onboard the Jubilee Queen. The feedback from our members has been very positive, and the night was a great success.

I was pleased with the quality of service your company provided, and would specifically like to thank Mike, and Elizabeth, and all of the staff that worked diligently to provide us with excellent service, and a wonderful cruise. The dinner was delicious, and we received many compliments from our members. The cruise staff was very helpful when organizing our awards table, and other facets of our evening. Because of their enthusiasm for a well run event, our evening ran without a hitch.

Thank you once again for helping to make our member event a success. We look forward to working with Jubilee Queen Cruise Lines in the future.



HCSP Manager
*November 21st Cruise

Dear Tory,

A heartfelt thank you to you and your team at Jubilee Queen Cruises from the ALS Society of Ontario. With your help we where able to raise over $5000 to help patients dealing with Lou Gehrig’s disease receive the support services they truly need to lead better lives.

Wishing you and the staff at Jubilee Queen Cruises good health,

*October 09th Cruise

Dear Karen,

On behalf of the 70th Anniversary Planning Committee, please accept our sincere thanks for your exceptional hospitality aboard the Jubilee Queen during our Dinner Boat Cruise on September 30th.

We were extremely impressed by the superior customer service we received from your staff. They were continuously attentive and present throughout the evening. Whether it be accommodating an early boarding for our guests due to cold weather and timing issues, providing us with additional raffle tickets to sell or assisting with a search for lost car keys towards the end of the evening, your staff always went above and beyond.

All of our guests raved about the outstanding menu. Please pass on our compliments to the chef! Our event was only one of many successful activities organized during the weeklong Veteran’s Reunion Celebration, but from the feedback that we have received, it was certainly enjoyed by all.

Once again thank you for assisting us with our event. We look forward to working with you and your staff in the future.

70th Anniversary Planning Committee
Town of Ajax

Hello Tory,

Jorge & I would like to thank all of you guys for doing such a great job last
night. We all enjoyed ourselves.
All our hard work paid off.
Thank you so much

Also Elizabeth one of the crew members set aside one of each cupcake for Jorge
and I to take home. I thought that was very thoughtful of her. She did a great

Thanks again
Jennifer & Jorge Giuria
*November 07th Cruise

Hi Karen,

We just got home from the jubilee. We were all very impressed with the great service and delicious food. Our group had a wonderful time. Please thank the crew, the kitchen staff, the food and beverage staff, the captain and first mate, and the dj. Everyone did a fabulous job. All of us had an absolute blast.

And also thank you for all your help and patience, hope to book with you guys in the near future.

Thanks again,

Rita & John

To Whom it May Concern:

I am sending this letter to express what a wonderful evening my wife and I had on your cruise.

Your staff and Captain created a very memorable evening that we will never forget.

Although all of your staff, including the woman on the phone who made our reservation was polite courteous and attentive, there was one person in particular who went out of his way to create a very special night for us.

I wanted to recognize Ali for his superb customer service and attention given to us that made the evening so special.

Because of Ali and the rest of your staff my wife and I have recommended your cruise to all of our family, friends and co-workers.

We can’t wait until next year when we can have the pleasure of attending your cruise again.


Bentzi and Susan

Hi Jason.

I just wanted to thank you again for yesterday.

We truly enjoyed every aspect of our wedding, as did all of our guests. Your crew were all fantastic. They worked very hard & were all friendly & very helpful!

Christian did a great job with the meal (the chicken was beautiful) & Luca was amazing on the wheels! We received a lot of really positive feedback about the music, so please pass on our thanks to him again.

There was a server on the boat, I’m not sure of her name, a black lady with twists in her hair. She was extra friendly & very kind. Please thank her again for us.

Thanks again Jason,

Marc & Annette.

Hi Tory.

I thought I should let you know that so far everyone I’ve spoken to told me they had a fantastic time on the cruise Friday night. Everything was first class…food, service, boat, music, etc. Rave reviews. Thanks so much to you and the other folks who helped make the cruise such a wonderful experience.

Thanks! Again!


Hi Tory!

OK where do I begin!!!!!! Thank you for all your hard work on making our
dinner cruise such a success! Our customers who were on the cruise Friday
night, talked about it all day Saturday! They want us to do this more
often! I really enjoyed working with you, and I was even thinking I might
want to become a cruise director! 🙂

To begin, the boat looked great, the dinner was excellent and the
staff / crew went above and beyond with their service. As it turned out, our
customers wanted to dance up a storm and our DJ made it happen! And we did
not come back early , hahahaha… A good time was had by all.

Please send my thank you’s to everyone who worked on the cruise Friday
night. I really appreciated their hard work, professionalism, and their
smiling faces throughout the evening! A great time was had by all. You
have a great team there and many thanks to them once again!

Thank you!

Cindy & the sales team


Hi Tory!

I just wanted to say a big Thank-you to you and the rest of the staff.  We were very pleased with the service and had an excellent time.

We thank-you again for your wonderful, professional and accommodating service.  We will be recommending you to all our un-married friends!


Tanya and Robert
*Wedding – June 20th, 2009

Hi Tory:

The staff loved the cruise! One of the best PD days we have had! I thank you for making
it very easy to just arrive and have everything done for us. The food was excellent and more
than enough for all. We raised $140.00 for the SA food bank, with our draw and bingo games.
And, we saw the new location for the GBC waterfront campus at the foot of Sherbourne Street.
I personally found the guided tour of the islands informative and interesting, and I think that it gave
a lot of people an insight into the history of the islands that they were not aware of before.

Thank you again, and I would hope that we could do something like that again. (I would not
be surprised if you are contacted by other GBC personnel wanting to do a cruise. We are always


Good Afternoon Karen,

I have just gotten back from vacation and am finally getting around to composing emails with
respect to our past weekends training sessions.

I want to thank you and your crew for the tremendous job they did on making our guests feel
incredibly welcome, well feed, and happy. Everyone had an amazing time! The food was great,
the bar was perfectly stocked, the gaming was fun and they couldn’t get enough dancing. It was perfect!

It was certainly a memorable experience and I would highly recommend the Jubilee Queen for future events.

Thank you again for all of your efforts and hard work! :o)


Hi Karen,

I just wanted to let you know what an amazing time we had on Friday night
(August 29th). The cruise was amazing. The food was great and the music.

Everyone was so nice to us. I also wanted to mention to you about the waitress we had.
Elizabeth was just great to us. She was very kind and pleasant and helped us with the birthday cake and getting our stuff together at the end of the night. She should be recognized for a great job that she does as so many times people do not get the recognition they deserve and also in this day and age sometimes it is rare that you get such pleasant people doing that type of job.

So thank you so much for organizing it all for us. We have decided that this is something we are going to do every year and hopefully have more people to add to our group as well.


*August 29th Cruise

Hi Karen

Thought I’d let you know that the cruise on the Jubilee Queen on Canada Day was wonderful.
My wife enjoyed it, The food, the entertainment on board, the firework display made the evening very enjoyable and memorable.

A great hand to the captain and staff for a job well done.

We look forward to booking future cruises with you.

Thanks again.

Julian Janik

Hi Karen,

It was so wonderful to meet you last week on our cruise. Pat and I thought it was so sweet of you to take the time to introduce yourself. We had a wonderful wonderful time that night. Thank you for the great seats and drinks! We loved where we were sitting. We are hoping to book another one when are kids are here in August. Thanks again Karen. Hope you are having a wonderful day.

Rozlyn Sheridan

Hi Karen & Michael :

Just a short note to let you know how much I enjoyed our Los Silverados event last night aboard The Jubilee Queen.

Every service you provided and everyone of your staff all were all excellent….above and beyond expectation.
Although last night was my first experience on your ship, I look forward to returning in the future.

Best regards,

Leslie S. Smith


Thank you, thank you, thank you! Our day on the Jubilee Queen was outstanding.

Your crew were terrific. They were there anticipating the needs of our guests, being visible without being overbearing. Very professional people. WELL DONE!

The meal was superb and the desert was to die for. My compliments to the chef.

And that weather you ordered up for us was just perfect.

Everyone was excited about going on the cruise, but the real telling of how an event went is the level of excitement at the end of the day. Boy were these people excited. They could say enough about what a great day it was.

Again, a great big THANK YOU to you and your staff.


Good morning Karen,

On Friday, September 12 Christine, her husband, father and I took advantage of your kind offer
of dinner and cruise. It was one of the most pleasant evenings we have had in a long time and
my husband was able to get a feel of where the wedding took place.

The food was excellent, the staff went above and beyond their call of duty to make for an
extremely pleasant evening.

I would like to thank you very much and promise that we will spread the word about the
Jubilee Queen.

Kathy Mathews